jz089 Terms and Conditions

01 General Information and Scope of Application

jz089 is an online betting and casino platform that provides cricket betting, live casino, slot games, fishing games, and many other online gaming services for users in Bangladesh. These terms and conditions ("Terms") apply to the jz089 platform website, mobile application, and all related services.

These Terms form a legally binding agreement. If you do not agree to these Terms, please refrain from using the jz089 platform.

1.1 Interpretation of Terms

In this document, "we", "our", and "jz089" refer to the organization operating the platform. "You", "user", and "member" refer to any person who has registered on our platform or is using the service.

1.2 Language and Authoritative Version

These Terms have been prepared in Bengali. In the event of any dispute, the Bengali version shall be considered authoritative.

02 Eligibility and Age Requirement

To open an account and use the services on jz089, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must reside in a country or region where online gaming is not legally prohibited.
• You must have a valid bank account or mobile banking account registered in your own name.
• You must confirm that you are of sound mind and are using this service voluntarily.
• You must not be in a profession where participation in online betting is prohibited.

jz089 may at any time request a government-issued ID (national ID card, passport) to verify age. Providing false information will result in immediate account cancellation and all deposited funds may be forfeited.

03 Account Registration and Management

3.1 Registration Process

To open an account on jz089, providing accurate and complete information is mandatory. You must provide your correct name, date of birth, email address, and contact details.

3.2 One Account Policy

Each person may open only one account. If multiple accounts are found under the same person's name, all accounts will be cancelled and all deposited funds may be forfeited.

3.3 Password and Security

It is your responsibility to keep your account password confidential. Do not allow anyone else to access your account. If you suspect unauthorized access, notify our support team immediately.

• Use a strong password (at least 8 characters, including uppercase and lowercase letters, numbers, and special symbols).
• Change your password regularly.
• Avoid logging in from public computers.

3.4 Updating Information

If any of your registered details change (such as email, phone number, or bank account), update them immediately through our live chat.

04 Bonuses and Promotional Offers

4.1 Bonus Claim Terms

All bonuses and promotional offers are provided subject to specific conditions. By accepting a bonus, you are considered to have agreed to the associated terms.

• Each bonus has a specific wagering requirement that must be met.
• The bonus and deposited funds cannot be withdrawn together until the wagering requirement is fulfilled.
• Each bonus has an expiry period; unused bonuses will be cancelled after expiry.
• Multiple bonuses cannot be active at the same time.
• Separate terms may apply to bonuses received through affiliate codes or referral links.

4.2 VIP Program

The jz089 VIP program has three tiers. Each tier offers a weekly cashback benefit:

• Bronze Tier — up to 0.3% weekly cashback.
• Silver Tier — up to 0.5% weekly cashback.
• Gold Tier — up to 0.8% weekly cashback.

Promotion to a higher tier is based on regular activity and loyalty to the platform. jz089 reserves the right to change VIP benefits at any time.

4.3 Bonus Abuse

Bonus abuse (such as collecting bonuses through multiple accounts or fake registrations) is strictly prohibited. If such activity is detected, the account will be cancelled and all funds will be forfeited.

05 Deposits, Withdrawals and Payments

5.1 Supported Payment Methods

jz089 supports the following payment methods:

• bKash — Mobile Banking.
• Nagad — Mobile Banking.
• Rocket — Mobile Banking.
• Upay — Mobile Banking.
• Bank Transfer — All commercial banks.

5.2 Deposit Terms

• The minimum deposit amount is ৳100 (for each method).
• Deposited funds must be sent from an account registered in your own name.
• Deposits from third-party accounts are strictly prohibited.
• Deposit amounts are generally credited to the account instantly.

5.3 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawal requests typically take 10 to 45 minutes to process.
• Withdrawals can only be made using the same method and the same account used for the deposit.
• If an active bonus is present, withdrawals may be temporarily suspended.
• Large withdrawals may be delayed if identity verification (KYC) has not been completed.

5.4 Transaction Verification

jz089 reserves the right to investigate any suspicious transactions. During an investigation, the withdrawal facility of the relevant account may be temporarily suspended.

06 Betting and Gaming Rules

6.1 General Betting Rules

All bets and game sessions on jz089 are conducted on the basis of fair play. The odds displayed on the platform and game results are determined in a transparent and fair manner.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If the internet connection is lost, the outcome of an ongoing bet or game session will be determined according to server records.
• Taking advantage of incorrectly displayed odds or bonuses due to technical errors is prohibited.

6.2 Cricket Betting

Cricket betting offers the ability to bet on many international events including BPL, IPL, T20 World Cup, and ICC tournaments. If a match is cancelled or left undecided, bets will be refunded.

6.3 Live Casino and Slots

Live casino games are operated through leading providers (Pragmatic Play, Evolution Gaming, Ezugi, JILI, Spribe, etc.). All games follow fair play principles.

07 Prohibited Activities

The following activities are strictly prohibited on the jz089 platform:

• Using the platform for money laundering or any illegal purpose.
• Operating an account under a false identity or another person's name.
• Using bots, automated software, or any hacking methods.
• Attempting to control outcomes through secret arrangements with other users.
• Intentionally exploiting platform vulnerabilities or bugs.
• Collecting bonuses through multiple accounts.
• Selling, transferring, or renting an account to another person.
• Spreading false information with the intent to damage the platform's reputation.

08 Account Suspension and Cancellation

8.1 Cancellation by jz089

jz089 may suspend or cancel an account without notice in the following circumstances:

• Violation of the terms and conditions.
• Provision of false information.
• Evidence of fraud or suspicious activity.
• Failure to pass age verification.
• For legal reasons or at the direction of a regulatory authority.

8.2 Voluntary Cancellation by the User

You may request to close your account at any time through our live chat. A Self-Exclusion facility is also available — visit the Responsible Gaming page for more details.

09 Privacy and Data Protection

jz089 places the highest importance on protecting your personal information. We use SSL encryption and advanced security technology.

• Your personal information will never be sold to third parties.
• Information may be provided to authorities when required by legal obligation.
• Payment information is always stored in encrypted form.

To read our full privacy policy, visit the Privacy Policy page.

10 Responsible Gaming Policy

jz089 believes in responsible gaming and is committed to giving every user the opportunity to enjoy it safely.

10.1 Self-Control Features

• Set Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set how long you play each day.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Permanent Exclusion: The option to permanently abstain from the platform.

To learn more about these features, visit the Responsible Gaming page.

11 Limitation of Liability

jz089 bears no liability in the following situations:

• Losses caused by internet disconnection.
• Leakage or misuse of a user's own account information.
• Temporary service disruptions due to technical errors.
• Issues caused by third-party game providers.
• Unforeseen circumstances beyond our control (natural disasters, cyberattacks, etc.).

In no case will jz089's maximum liability exceed the original amount of the transaction in question.

12 Changes to Terms & Conditions and Contact

12.1 Right to Make Changes

jz089 reserves the right to modify, add to, or cancel these terms and conditions at any time. In the case of significant changes, a notification will be sent to the registered email address or posted on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. Therefore, it is recommended that you visit this page regularly.

12.2 Contact & Support

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]